Q: When will my order be dispatched?
A: All orders are processed & dispatched the same day between Monday-Friday, depending what time your order is placed.
As soon as your order is ready for shipment you will receive an email with a tracking number.
As soon as your order is ready for shipment you will receive an email with a tracking number.
Q: How long will it take to arrive?
A: Depending on which shipping option you choose, shipping can take anywhere from a few working days to a few weeks.
Please note that there may be longer delays at this time due to the pandemic. (UPS is doing its best and shipping is getting faster again)
Please note that there may be longer delays at this time due to the pandemic. (UPS is doing its best and shipping is getting faster again)
Q: What is your refund policy?
A: No refunds will be made after payment. If you have any technical problems with a product, please do not hesitate to contact us ASAP.
Garage Ultoo is not responsible for duties, taxes, or customs fees under any circumstance that your country may have in place.
The buyer will be held accountable for any country restriction, duty tax, or any other fees collected on your end.
The buyer will be held accountable for any country restriction, duty tax, or any other fees collected on your end.
Please also take the time to review you order before finalising everything; including the correct inventory & variants to your desire, name & address' to ensure all items reach you quickly & safely.
Once the order has been finalised & processed there will be no alterations from that point.
Once the order has been finalised & processed there will be no alterations from that point.
If you have made a mistake during the process please email us ASAP.